FAQ - BalkanPharmStore - online store
To place an order on BalkanPharmStore, you should follow these instructions:
• Click on Join to have an account on BalkanPharmStore
• Log-in to your BalkanPharmStore account.
• Check all categories of products we have on BalkanPharmStore
• If you found the product you need, indicate the item and click on the "Buy Now" feature.
• Click on "Continue Shopping" to buy more products, or select the "Check Out" feature.
• Inform yourself about "Terms and Conditions" of BalkanPharmStore, if you agree with them, click on the "Continue” button.
• Fill in the shipping information in the required form.
• Check if the introduced information is correct (we are not responsible for orders sent to wrong addresses, and we won't reship the orders if this happens).
• Click on "Continue” and check twice the shipping address.
You have finished placing the order with success! Now the order will be marked as "unpaid & pending”. In case you will do the payment later, you may leave the payment section , but if you intend to pay , then find the “Payment instructions” and finish the transaction.
Can I edit my order after I have placed it? If you wish to reset your order before you make the payment, follow the steps bellow:
• Log in to your BalkanPharmStore account.
• Choose the order ID
• Click on the "Edit Order” option.
When you have paid for the order nevertheless, you want to delete one of the products, you need to send a ticket and ask the client assistance to change the product you need. You should indicate withinside the order ID your e-mail.